The on-demand products like Lyft, Uber, and Grab are suitable for customers and the employees occupied in this segment. The on-demand field has created a lot of job opportunities for the individuals around. Secondly, at minimum, 70% of the people working in this field are satisfied and happy, thus improving customer satisfaction. The important Things to Consider Before Making a Perfect Uber-Like App is very useful
Looking at the success of taxi applications, we found the latest news regarding Grab, a ride-hailing app based in Singapore that has raised up to $300 million by Invesco. But, building an Uber clone application or taxi booking app such as Grab is not an easy task because you need to do perfect planning for the target audience. Best Mobile App Development Companies Toronto helps you get this done efficiently without any hassle.
You firstly need to find out the requirements for the on-demand application development you are planning, and then you need to make sure that you have the necessary features integrated into the app for a satisfying experience.
How to Create a Uber-like App?
This article will discuss the best app features present in Uber and what you should incorporate in your taxi booking app to provide a fantastic experience to the end-users. The thought is to make taxi bookings effortless & tracking functions for the users.
Top Features to Consider in a Taxi Booking App
Ride booking for now or later
This feature allows you to book a ride, and it is the main feature that your Uber-like app should include. With the ride-booking feature, the consumers can simply get their rides and get a fair with ease from their place to the destination. By the book later option, users can effortlessly book their rides for a coming trip.
The “things to do” for booking is an imperative consideration when integrating this feature. You must have the below-mentioned input to book the ride
- The drop location
- The pick-up location
- The vehicle type the user desires to choose
- The date and time, in the case of the later booking feature
If a user is near to leaving home, office, or going for any appointment with the doctor and doesn’t need to be late, advance booking or scheduling a ride is the best choice for them.
Therefore, it is the most vital feature of a cab booking application that businesses or taxi startups can consider when building an application like Uber.
When consumers do not know about their driver, they feel very unfulfilled. This can reduce the user’s level of satisfaction and also influence their general experience of travelling in your taxi. The perfect way to handle this situation is to contain the real-time tracking feature inside your application with the assistance of GPS integration.
This feature will facilitate the users to track the location of the driver and the way he is going. In case he has not turned from a particular location or taking a long route; the consumer can call them and help them reach the right pick-up location. This makes things easy for the drivers as well as the users. iQlance is the best App Development Company Canada, always recommended for such classy development.
Multiple options for payment
Not everybody is comfortable paying by card or cash for the ride they have taken. Some people don’t carry cash while some others are cautious of giving their card details in the app. The perfect way to make it easy for the users is to include different payment options and facilitate the rider to choose from the various options available.
If the rider wants to pay through a mobile wallet, then you ought to give them a choice to use this feature.
An Uber-like that you are building should provide online and offline payments to the riders. In some cases, you must also facilitate the user to choose prepaid and post-paid rides and enable them to pick the payment method they feel most opportune.
Add several drop-off points.
If the user is travelling with friends and each of their lives in different locations but on the same route? Facilitate the user to choose multiple drop-off options on your application, hence making their life simple. At the time of booking your ride, ensure to add the different stops that the driver will need to make along the route.
If your consumer has to modify the drop-offs in the trip, ensure your app allows the same.
The application should estimate the fare accordingly. If you are looking forward to splitting the fare with your friends, you must have that option to choose. The other option which you can choose is the “adjust the trip” feature, which adjusts the price as the trip proceeds and you modify the drop-off locations.
A regular rider who gets the rides for their office find various drivers, and after a certain point, they jerk, having preferences depending upon their involvement with the drivers. The application should also facilitate the users to select their preferred drivers because that would serve them be the owner of choice as well as will give your business an additional benefit.
Whenever the user mover ahead to book the ride, always inquire them if they have any preference for the driver. This will fascinate them and enable them to pick from the previous drivers they have had for the ride. If the driver is accessible, the application will automatically permit the ride them.
Driver rating and review
The driver’s story is crucial for the users. You become acquainted with more about the individual who is dropping you at the destination. For example, the ratings and reviews tell you much about how the driver is, his behaviour, and whether they grant a good experience to the customer or not. The consumer who has taken ride with the driver in the past will provide their feedback and assist you to know what to imagine.
If you are looking forward for a best Uber-like application, this is an imperative feature. You should facilitate your users to provide honest feedback regarding the drivers. This will additionally help you investigate what made the experience bad or good. In case you want to do enhancement in something, you can do that with the help of the ratings and reviews that the users have provided. The ratings and reviews are the best way for your business improvement.
In-app call or chat option
There will be occasions when the user would need to contact the driver to distinguish their whereabouts or to give the route. In certain cases, the user would need to have a chat with the support team. The feature of calling and in-app chat helps them with such things. Also, if the driver gets trouble getting the address, then they can chat with or make the call to the customer and get out the information or get the directions.
Trip history is a very important option to keep track of all details about your past routes, including prices, driver details, locations etc. this feature will help you in many ways, and this is a must-have feature in any app you are developing.
Ensure that you store the user’s trip history as well as make it accessible in their profile. Apart from this, trip history must also be an option in the driver’s application. This will assist both of them to checks into the trip information as and when needed. The driver will be competent to track their past earnings by the trip history. Pick out the best App Development Company Canada to get this task perfectly done.
Save the destinations
If you are going to select similar destinations in the upcoming rides or in the future, then rather than typing the same destination over and over, you must have an option for saving the destinations. This will assist you to book your rides as well as managing them faster. Integrating this feature improves the complete booking experience that your rider gets by the application. You can save the destinations by giving them suitable names such as office, home, second home, etc. You can just save the specifics and then simply add them to the destination at the time of booking. Your Uber-like app will suggest these destinations to the consumer.
The Final Words
Building an application like Uber is not a simple task. You require to decide the potential audience for your app depending upon the app idea you are having and the partitioning of your plan. Besides defining the plan & the strategy as well as the final goal of the application, you should plan for the Uber application features that you should include in your desired app. Ensure to comprise these features because they are basic for an Uber-like structure.
If you have an app idea, made up your mind to build an app, connect with iQance for end-to-end application development. We are one of the best Mobile App Development Companies Toronto and have already developed number of apps, including different functionalities and features.