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Learn How to Resolve Server Busy Error in QuickBooks Desktop - Featuring Image

How to Mend QuickBooks Server Busy Error?

Various issues keep confronting QuickBooks users when using the QuickBooks Desktop software. Lately, users have been experiencing the QuickBooks Error Server Busy error in repeated instances. Dealing with this error becomes an essential task since it hampers the usual business operations, thereby leading to delays in the timelines for work submission.

Learn how to fix QuickBooks Error: Server busy: ‘This action cannot be completed because the other program is busy‘:

The latest QuickBooks desktop rolls in various features that work in a collective environment to reduce the time and resources spent in managing the books. But if there are too many programs running in the background, the QuickBooks software might end up with technical glitches. In recent times, many users have reported the QuickBooks server busy error, which comes up with a pop-up message on the screen.

In this article, we shall be discussing the various aspects of the Server busy error in QuickBooks desktop, including the various measures to root it out from your computer system.

You might see the following error message on your computer screen:


Triggers leading to the QuickBooks Server busy Error

Most of the time, the major reason behind this error is when another person accesses your company file. There are, however, a number of additional factors that may contribute to this error. All such potential causes have been earmarked below.

  • This error occurs when QuickBooks attempts to interact with another software while waiting for a response from that program.
  • When the Windows update is performed in the background, the Server busy error occurs in QuickBooks.
  • When QuickBooks desktop is unable to properly shut down.
  • If there is a problem with Intuit ProSeries or a profile, a QuickBooks server busy error may occur.
  • It’s possible that the network you’re using doesn’t have enough resources to execute the QuickBooks program.

Troubleshooting Solutions to Fix QuickBooks Error: Server Busy

If too many programs are operating in the background, QuickBooks will notify you that the Server is busy alert. Here is how to fix it without allowing it to obstruct your work any further.

Solution 1: Terminate Background applications

  • In order to keep the QuickBooks application up and running, you need to make sure to close any other active programs running in the background. Closing these applications is necessary because any of these third-party programs might cause a hindrance in the seamless operation of the QuickBooks software. As an alternative, you can shut down the QuickBooks program and then restart it.
  • If your Windows firewall prevents some QuickBooks apps or files from accessing the internet, you must configure your firewall settings and antivirus software

Solution 2: Use the Quick Fix my Program

Follow the below-mentioned procedure to fix the QuickBooks server busy error.

1st Step: Download & Install the QuickBooks Tool Hub

With the aid of the QuickBooks Tool Hub, you can fix a number of problems, including the QuickBooks server busy error. Follow the guidelines below to leverage the benefits of this tool.

  • The first step is to shut off the QuickBooks program.
  • Next, download the QuickBooks Tool Hub. Save the .exe file to a convenient location.
  • Double-tap on the exe file that was downloaded, and then install it by following the on-screen directions. Additionally, accept the terms and conditions.
  • Now, launch the tool hub once the installation is complete by double-tapping on its desktop icon.


2nd Step: Quick Fix my Program tool can come to your rescue

You must execute the Quick Fix my Program if you encounter a QuickBooks server busy error while using the QuickBooks Desktop program. Any open background processes that QuickBooks may be using will be terminated. Additionally, it will do a short repair on your software to fix the QuickBooks Desktop Error: Server Busy.

  • To begin with, launch the QuickBooks Tool Hub and opt for the Program Issues


  • Choose the Quick Fix my Program from there and wait for the scan to be finished.
  • Once finished, launch the company file, followed by the QuickBooks Desktop application.

Solution 3: Check for new Windows Updates

  • Visit the start menu, and then in the search bar, type in ‘update.’
  • After doing that, double-tap on the Windows update. The window opens up, wherein you need to head to ‘Check for updates.’


  • Let the process take its time. Once done, it will show up a list of available updates.
  • All you need to do is, choose all the relevant and important updates and get started with the update process.
  • When finished, restart your PC and analyze if the issue still exists.

Solution 4: Repair QuickBooks Software

It’s possible to encounter the QuickBooks server busy problem when using, installing, or updating QuickBooks. You must right now use the repair tool first. You can use it to quickly fix common mistakes like Server busy error messages. Additionally, you can use it by doing the actions listed below:

  • Head to the Control Panel by tapping on the Windows icon.
  • After that, choose the Uninstall a Program option after opting for Programs and Features. If, however, you were unable to see the Programs and Features option, choose Programs. Next, you can choose Program and Features.


  • Opt for QuickBooks from the list of programs, and then hit on the Uninstall/Change
  • Then, hit on Continue, then Repair, and finally on Next.


  • Additionally, you need to restart your computer to finish the repair procedure. Hit the Finish button when the process concludes.
  • Last but not least, be sure to update QuickBooks to the most recent version. It guarantees that you have the most recent security updates and patches.

Solution 5: Make sure to disable the Automatic Updates in QuickBooks

Failure to disable the QuickBooks automatic update, which results in QB updates and other programs running continuously in the background, may result in a QuickBooks server busy error. As a result, you must turn it off by doing what is described below:

  • By tapping on the Ctrl, Alt, and Delete keys all at once, you can access the menu bar, and from there, you need to tap on Open Task Manager.
  • Once the task manager shows up, choose the Startup tab and then opt for the QuickBooks Automatic Update and Disable buttons.
  • In addition, you must disable shared updates in QuickBooks Desktop by taking the actions listed below:
  • Opt for the Update QuickBooks option under the Help
  • Hit the Options tab after that.
  • For the Share Download option, opt for No.
  • Finally, tap on Close.

Solution 6: Clean Install QuickBooks Desktop


If the measures illustrated above did not address the issue, then you can fix the QuickBooks server busy problem by uninstalling your QuickBooks Desktop software using the QuickBooks Clean install program. Additionally, if Intuit ProSeries is already installed on your PC, you can try renaming it as well. You can do it by following the instructions below:

  • Access the Task manager through the ctrl + alt + Delete keys.
  • To begin with, look for exe in the Windows Task Manager (Here, XX signifies the year of the Intuit ProSeries software). Make sure the file name includes the executable’s year (the XX).
  • Next, launch Windows Explorer.
  • Next, look in C:/ ProWinXX /for the Intuit ProSeries folder.
  • Carefully locate the ‘qbpsevntXXr.exe’ file by opening the 32-bit folder right away. Right-click and choose Rename
  • Finish off your file name with ‘.old.’ Examples include ‘qbpsevnt18r.exe.old.’
  • Lastly, make sure Windows Explorer is shut down.


We wind up with a hope that among the various solutions enumerated in this article, you got the QuickBooks Server busy Error sorted out by using one of the mentioned solutions. However, if, unfortunately, the issue keeps lingering on, then, in that case, we advise you to contact our QuickBooks error technical support Team for assistance.

Read more helpful articles: www.articleritz.com

About qbsenterprisesupport

Adelina Martin is proficient accounting marketing manager at QBS Enterprise support. Earlier, he was the head of the business marketing department. His personal interests include, love for nature and travelling. To know him better, you can follow him on Instagram or twitter.

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