As defined by Salesforce, digital transformation is the process of using digital technologies to create or modify existing business processes, culture, and customer experience. Digital transformation transcends traditional roles such as sales, marketing and customer service. In fact, digital transformation is permeating across all business functions, even HR. For organisations …
Read More »The Direct and Indirect Effects of Employee Engagement Strategies
Improving employee engagement can be a complicated matter, particularly when your business is relatively new and you don’t yet have comprehensive measures in place to measure it. The first mistake that many companies make is chasing after an easy solution to improve employee engagement, or more commonly, to view engagement …
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