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Technology trends forecast for 2021

Internet of behavior

Gartner’s Top Strategic Technology Trends 2021 report has placed the Internet of Behavior as one of the top trends for organizations to become more flexible in the post-COVID-19 state of the world.

The Internet of Behavior is all about using data to influence behavior.

An example of IoB is a telematics system that monitors driving behaviors like hard braking or aggressive cornering. Businesses can use this data to improve the performance and safety of their drivers.

The socio-economic challenges of 2020 demand a new level of plasticity on the part of companies which must transform according to the main social and economic trends. People are always the center of everything, and they need digitized processes to work in locked environments.

Location independence is another essential part of the Internet of Behavior trend, as COVID-19 has shown us that it is important where employees, customers and suppliers physically exist.

Finally, the pandemic has taught us that the world is unstable. That’s why organizations of all sizes must be prepared to pivot at the right time and adapt to any type of circumstance.

Artificial intelligence (AI)

AI is clearly one of the strongest tech trends at the moment, and the pandemic has generated a new level of acceptance of AI-powered tools among the public.

Experts predict that in 2021, artificial intelligence will become an even more valuable tool to help us interpret the world around us.

Healthcare data collected during the pandemic, such as rates of infection and transmission or geographic distribution, will allow governments to be successful in implementing measures to prevent the spread of infection.

Machine learning algorithms will receive even more data to train. They will become more sophisticated. Governments will apply computer vision systems that monitor the capacity of public spaces.

AI algorithms will analyze interactions uncovered through contact tracing solutions, identify connections, and generate insights that otherwise would go unnoticed through manual human analysis. AI will help us predict the demand for services from hospitals and healthcare providers.

Overall, AI is here to help organizations make smarter decisions about how to organize their supply chains, where to reach customers, and when to deploy resources.

Businesses will be tasked with understanding rapidly changing patterns of human behavior. More and more of these behaviors will occur online – from virtual work environments and recruiting to socializing and shopping.

In 2021, we will witness a flowering of tools to analyze these changes in behavior. They will not only become more sophisticated, but also more widespread, meeting the budgets and infrastructure needs of a growing number of organizations.

Robotics, vehicle and drone automation

The pandemic has revealed to us that the volume of passengers using public transport can fluctuate from week to week depending on local conditions and regulations.

This is why initiatives around autonomous vehicles are now increasing their speed.

Improving the efficiency of public transport networks will become a priority for many service providers and government authorities. By reducing human labor costs, they can better balance the uncertainty surrounding customer demand.

What about robotics? This is another area that is going to become increasingly important – especially in the context of healthcare. For example, robotic assistance could be used to help the most vulnerable members of society. But instead of replacing human interaction with caregivers, they would offer communication channels like accessing 24/7 home help, offering companionship and simply entertaining people.

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Drones could be used to deliver drugs and, when equipped with computer vision algorithms, monitor traffic congestion in public areas to identify places with increased risk of viral transmission.

tech trends for 2021 include increased connectivity and 5G

In 2021, innovations like 5G and broadband networks will become essential for many businesses.

Improved connectivity and 5G

A faster, more reliable internet connection doesn’t just increase your loading time. Each successive advance in mobile connectivity from 3G has unlocked new use cases for mobile internet.

3G has made it easy for users to browse the web and made data-based services possible on mobile devices.

4G opened the door to video and music streaming platforms as bandwidth increased.

You can only imagine what 5G will do in terms of what’s possible on mobile devices.

5G means that advanced technologies such as augmented reality or virtual reality will become more feasible on mobile devices connected to the internet. Another viable proposition emerging from this trend is cloud-based gaming platforms.

High-speed networks like 5G will make all of the other trends we have discussed here available anywhere, anytime, on the go. For example, a worker could use complex machine learning applications that rely on real-time access to big data sources in the field.

For example, the Norwegian fishery Salmar uses a 5G network to automate the care and feeding of fish. Image recognition algorithms detect fish that might be under or overfed and automatically dispense the food and medication needed to keep them healthy.

In 2021, companies will look to increase the automation of their workforce, and innovations such as 5G and broadband networks will become essential.

Extended reality, virtual reality and augmented reality

The term Extended Reality covers technologies that use glasses or headsets to project virtual images directly into the field of view. When virtual imagery is superimposed on the real world, we talk about augmented reality. And when used to place the user in a fully virtual environment, it is virtual reality.

In 2021, we can expect to see these innovations along with other trends we have discussed here to help us meet the challenges posed by the pandemic. For example, the healthcare industry will use AR applications to train medical students, perform medical exams, and provide remote diagnostics.

Opticians will be able to allow him to perform telemedicine examinations using a high-definition camera that provides a clear image of the patient’s eye. And the customer will choose from a wide range of glasses, using the AR app to see how they would look on their face without having to leave the house.

Education is another sector with potential to increase its use of VR and AR solutions. This will reduce the need for students to congregate in crowded classrooms, especially during the period of lockdown restrictions.

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Solutions improving privacy

Another technology mentioned by Gartner in the report is privacy enhancing computing. This trend consists of three different technologies that aim to protect data while it is in use:

the first offers a trusted environment where sensitive data can be processed or analyzed,

the second performs the processing in a decentralized manner,

the third digit the data and algorithms before processing takes place.

This trend will allow organizations to collaborate on research data securely across various regions – and even with their competitors, without sacrificing privacy and data privacy.

This approach emerges from the increased need to share data while maintaining optimal security and privacy.

distributed cloud computing is one of the top tech trends for 2021

Multi cloud is one of the strongest technological trends for 2021.

Distributed cloud computing

Distributed cloud refers to a trend where cloud services are distributed to different physical locations. However, operation, evolution and governance remain the responsibility of the public cloud provider.

By allowing organizations to physically locate cloud services nearby, cloud providers will allow low latency options, adhere to data location laws, and reduce data costs.

This is also the reason why multi-cloud is becoming such a strong trend. In both scenarios, businesses can take advantage of the public cloud without facing the complexity and costs of managing their own private clouds just to comply or reduce costs.


Automation will be one of the biggest focus areas around the world in 2021. And when we take it to the next level, we can start talking about hyperautomation.

What exactly does hyperautomation mean? It is an idea that anything that can be automated in an organization should be automated.

Hyper-automation will be handled by organizations that still have legacy business processes running that are not streamlined. These processes create costs and costly problems to solve.

Today, many companies support their processes with a patchwork of technologies that may not be optimized, well connected, or efficient. At the same time, the COVID-19 pandemic has shown that accelerating digital business processes requires automation. Companies that do not develop this kind of business agility will be left behind in the future. This is why automation is set to become so important in the near future.

Cyber ​​security

The cybersecurity mesh is a concept that will influence cybersecurity practices in 2021. It refers to a distributed architectural approach to build scalable, flexible and reliable cybersecurity control. Cyber ​​security mesh will be one of the top tech trends in 2021, according to Gartner.

Organizations often keep many assets outside of the traditional security setting.

Thanks to the cybersecurity mesh, security parameters can be defined around the identity of a thing or a person. This helps create a more modular and responsive security approach.

Essentially, this is to centralize policy orchestration and distribute policy enforcement. Perimeter protection then becomes less important; the security approach of the “walled city” may evolve to meet current needs.


According to the technology trends forecast for 2021, the year is shaping up to be an exciting time for the tech industry. The COVID-19 pandemic has had a huge impact on our societies, our economies, and the way we use technology to run our lives.

Organizations will become more and more interested in digital transformation initiatives. It’s simple – this year has shown us that failure to digitize can mean failure to survive. This is why next year is going to get so exciting.

If you want to prepare your business for the future, contact us. Our experts help organizations across various verticals harness the power of technology and scale their businesses successfully.

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